COOK

Remarkable Food For Your Freezer

Product Recall: Roasted Vegetable Lasagne

Posted on 20 June 2008

We are aware that there may be a small number of 1 portion COOK meals incorrectly labelled as Roasted Vegetable Lasagne but which are, in fact, Salmon and Smoked Haddock Lasagne. The incorrect labels were applied in error at The COOK Kitchen. The affected batch code is 8055 and this batch number is shown next to the best before date of 23.05.09 on the label.

If you have any product labelled Roasted Vegetable Lasagne with a best before date of 23.05.09 and a batch code of 8055 please return it to the shop from which it was purchased for a full refund. Alternatively please call our Customer Services Team on 01732 759 000 for advice on the matter.

We sincerely apologise for any inconvenience that this may cause our customers.

Frequent Questions

What products are affected?
The only product that is affected is our One Portion Roasted Vegetable Lasagne, best before 23 May 2009 and with batch code 8055

Why are you recalling this product?
Due to a labelling error at The COOK Kitchen, a small number of meals in this batch actually contain our Salmon and Smoked Haddock Lasagne.

What should I do if I have an affected batch?
Please return it to the shop from which you bought it or, alternatively, call Fiona and her team in Customer Services on 01732 759000

I have a Roasted Vegetable Lasagne with the batch code 8055, but in a two or four portion size
This is fine. The only issue is with the One Portion Roasted Vegetable Lasagne.

I have a One Portion Roasted Vegetable Lasagne but with a different Best Before Date/Batch Code
This is fine. The only issue is with batch code 8055, Best Before 23 May 2009

I have a Salmon and Smoked Haddock Lasagne
This is fine. The only issue is with the Roasted Vegetable Lasagne

I actually quite like fish. Is it okay to eat if I want to?
Yes. The quality of this dish is fine. The reason we have had to recall the product is due to a labelling issue which we have to make customers aware of due to allergy implications and has nothing to do with the quality of the contents. We can’t, however, tell you whether it will be a Roasted Vegetable Lasagne or a Salmon and Smoked Haddock Lasagne in the packet!

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