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COOK FAQ's

Below you'll find answers to some of our most asked questions.

 

 

Are COOK meals processed?

We make an effort to keep COOK meals fresh and handmade, just like you would at home. Our chefs proudly use only real ingredients in our food, and then freeze our meals as soon as they’re cooked. The way we prepare and cook our meals means that there’s almost nothing processed in our food, but you can check the full list of ingredients on the label or webpage of every product.

 

 

How healthy are COOK meals?

When eaten as part of a balanced diet, COOK meals can be a healthy option for a quick lunch or supper. Choosing ingredients that are locally sourced where possible, we make all of our meals freshly by hand just like you would at home then freeze them to lock in all of the delicious flavours.

 

 

Does COOK food have preservatives or additives?

We’re proud to never add preservatives, additives, hydrogenated fats and other nasties into our food to keep it as close to homemade as possible. In some cases, you will see these types of ingredients on the labels of our meals - this is because we use everyday ingredients that include their own ingredients. For example, white bread contains an Emulsifier (E472e) and Flour Treatment Agent (E300).

 

 

Where are COOK meals made?

We’re proud that all of our meals are British made, with a lot of our desserts coming from the COOK puddings kitchen in Somerset, and the rest of our meals being handmade in our Sittingbourne kitchens.

 

 

How long are COOK vouchers valid for?

If you’re thinking of buying a gift card for someone else or received one yourself, there’s no need to worry. All of our COOK vouchers are valid for 2 years, so there’s plenty of time to redeem online or in one of our shops. We’ll even issue you a new gift card or code if you’ve found some vouchers that have expired.

 

 

Are COOK meals microwavable?

No, not all of them, but you won’t be stuck for choice if that’s what you need. If you don’t have an oven you can browse the full range of COOK microwaveable meals where you’ll find plenty of singular portions, options for family meals, sweet treats and much more.

 

 

Does COOK deliver?

COOK delivery is available in most areas of the UK, which means almost anyone can enjoy a taste of our freshly prepared meals without leaving the sofa. If you want to double check, just enter your postcode to see what you can have delivered to your door.

 

 

How many shops does COOK have in the uk?

COOK has over 100 shops or concessions around the UK, which means you probably have one not too far away. If you don’t like ordering online, you can pop into your local shop and browse our delicious meals for yourself.

 

 

Can you freeze COOK ready meals?

Absolutely, if you want to save some of our meals for a rainy day, just pop your delivery of COOK ready meals in the freezer and eat when ready. Most of our meals have a best before date of 2-9 months from the purchase date, and many even cook straight from frozen.

 

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The COOK Kitchen
Sittingbourne
Kent ME10 3HH
01732 759000

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