Our Packaging

Big News - Packaging Now Fully Recyclable!

As some of you may know, we have been trying for sometime to make our home delivery packaging as environmentally friendly as possible and, drum roll please, we have finally cracked it!

We have previously used plastic insulated liners to keep your order frozen but have now found a cardboard equivalent which is fully recyclable and works even better! I use the word ‘we’ but actually it's Fiona who must take all the credit for her patience and persistence – she had no idea her career would turn her into a cardboard geek.

If you've placed an order with us over recent weeks you may have been lucky enough to already have seen our wonderful new liner!

So with the introduction of our new green packaging, an apology must go out to the customer who kindly wrote to us and told us that he liked the plastic insulation because he made very successful worm composters out of it.

You can read more about our wonderful new packaging below, or alternatively just jump on in and start ordering.

How your order arrives

When you receive your order, it will come in a cardboard box with a thick cardboard inner liner and some some ice gel packs that keeps all our meals frozen during transit. In addition, you'll find some paper padding and occasionally a small amount of bubble wrap for when certain items need a little bit more protection.

We've tried to make it all as recyclable as possible:

• The outer cardboard box, inner liner and paper padding is made of normal cardboard and can be recycled through your normal doorstep collection (if available) or at your local council recycling centre.
• The ice gel packs are non-toxic and completely food safe. You can defrost these and empty their contents down the sink. The remaining plastic is made from the same material as a normal supermarket carrier bag which some local councils can recycle too.